Scanprint USA does NOT charge for restocking fees or return shipping labels for returns of defective products, or if you received the wrong item, the item did not match what was shown on the Scanprint USA website or mobile application (the “Site”), or if we have made some other shipping error, provided the item is within its return policy period, and in accordance with the Return Policy.ġ) If a product was damaged upon receipt, the buyer (if they didn't refuse the package) is obligated by our policy to substantiate purported damages with sufficient (as deemed by us, the seller) images for a carrier claim. ![]() Scanprint USA reserves the right to adjust the value of any item returned for refund to reflect its current market price, in which case the restocking fee will be applied after this adjustment.įor products that are eligible for return for replacement, the return shipping labels are free for returns for replacement of the same item within the applicable return policy period. Scanprint USA may assess the restocking fees and return shipping fees against the customer’s account or deduct the fees from the refund amount on all returns, subject to the Return Policy and any product-specific policy. ![]() Returns are subject to restocking fees of 20% of the purchase price and return shipping fees.
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